Bill Armstrong

Bill Armstrong owns ProHome Colorado, a third-party warranty administration provider. He serves single-family and multi-family builders and developers for new construction and turnover services in the for-rent sector. He can be reached at [email protected].

Managing Warranty Costs After Closing

Managing the warranty process for homeowners during the first year after closing can be tricky. What does managing this process include?

6 Actual Emergencies in Home Repair

In third-party warranty management, we have a definitive list of emergencies that qualify to dispatch a subcontractor at any time.

Signs of Summer—Fielding Homeowner Warranty Calls

Many homeowners are under the impression that what they consider to be a warranty emergency must be an emergency for everyone.

7 Common Warranty Claims for Builders

Homeowners with warranty claims for builders believe that all calls are emergencies and are of course warrantable.

How Modular Construction Impacts Builder Warranties

First-year warranty claims aren’t so much a result of home construction quality, but of buyer expectations.

Guide Clients Through Winter Warranty Issues

List of top phone calls we receive after the first cold snap from homeowners who are not familiar with winter warranty.