Tag: online reviews


5 Steps to Respond to Negative Reviews Without Losing Customers

Nobody’s perfect, and since you simply cannot please everyone, a few negative online reviews are inevitable.

Why you Should Cultivate and Respond to Online Reviews

Americans trust web reviews as much as personal referrals, so business owners need a defined strategy for responding to online reviews.

What to do About Fake Online Reviews

Businesses that discover fake online reviews about their companies don't have to let it slide, but they should approach the issue with tact.